Customer Feedback


Customer Commitment Statement

The Management Message:


Dear Customer,

Thank you very much for choosing Manus Aktteva as your strategic partner and reposing faith on us and working with us on your ongoing and new projects for Home Furnishings, “Hard” Furniture and Fittings & “Soft” Furniture – Spring Mattresses and Furniture Upholstery. The new division aims at serving the Indian user base for their “Hard” & “Soft” Furniture Solutions.

I understand that every time you choose Manus Aktteva, you are placing your confidence and trust in us - in our 'Products', our 'Services' and our 'People'. Your expectations from us are undoubtedly high and that's what keeps us continuously trying to improve ourselves.

This “Quality Policy” statement from Manus Aktteva is a core step in our offered services being competitive, swift, efficient and exhaustive, continually improving the effectiveness of Quality Management Systems based on our core values of  'customer satisfaction', 'accountability' and 'teamwork.' 

The above reflects our vision, "THE MANUS AKTTEVA FAMILY WILL CONSISTENTLY DELIVER SWIFT, VALUE BASED AND SATISFACTORY SERVICE TO ALL OUR CUSTOMERS", and demonstrates our commitment to making your request an experience that could only be summed up by the words: "Test us to get the best of us".

It may not be out of place to share with you the fact that the last surveillance audit of ISO 9001:2008 certification highlighted 99% customer satisfaction reports.

It is our continuous endeavor to meet and exceed our customer’s expectations. I would like you to tell me how we are performing and I welcome your feedback.


Cheers!


Udeet J Banker
CEO
Manus Aktteva


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